At QuickGenie, we understand the value of your time. There are certain situations where you cannot attend to your service appointment due to a prior engagement. As our technicians are losing paying work, we often pay them in the event of a rescheduling or cancellation.
-A confirmed appointment 24 hours before visit : No charge
-In less than 24 hours : $25 cancellation fee
-Under 3 hours of scheduled appointment : full charge
-Up to 3 hours before the scheduled appointment : No charge
-Within 3 hours of the scheduled appointment : $25 rescheduling fee
-To cancel or reschedule your appointment, please call us on +1-800-604-9921 (Toll Free) or use the live chat feature on https://quickgenie.support.