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Cancellation Policy

At QuickGenie, we understand the value of your time. There are certain situations where you cannot attend to your service appointment due to a prior engagement. As our technicians are losing paying work, we often pay them in the event of a rescheduling or cancellation.


-A confirmed appointment 24 hours before visit : No charge 

-In less than 24 hours : $25 cancellation fee 

-Under 3 hours of scheduled appointment : full charge


-Up to 3 hours before the scheduled appointment : No charge 

-Within 3 hours of the scheduled appointment : $25 rescheduling fee 

-To cancel or reschedule your appointment, please call us on +1-800-604-9921 (Toll Free) or use the live chat feature on   https://quickgenie.support.


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