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FAQs

Frequently Asked Questions

QuickGenie provides dozens of hyperlocal services which cater to your unique needs. We provide professional-grade services at your doorstep. Whether it’s home repair, car cleaning, pest control or handyman services, QuickGenie’s app is all you need.
QuickGenie is currently serving customers in Louisiana. Don't worry, we are rapidly expanding our coverage. Be sure to check back soon.
Our services are available between 9am to 9pm on all days. In case of online and remote support, you can call us on +1-800-604-9921 (Toll Free) or use the live chat feature on https://quickgenie.support. You may also reach out at info@quickgenie.support.
Yes, we do offer subscription plans, you can visit this page for more information https://quickgenie.support/plans.
Feel free to browse through our service catalogue. We are constantly adding new features and services. In case you still can’t find what you are looking for, you can request a feature by sending us an email on infor@quickgenie.support.
You can contact QuickGenie support by calling +1-800-604-9921 (Toll Free) or use the live chat feature on https://quickgenie.support. You may also reach out at info@quickgenie.support.
You can select from the most relevant categories from the list. You may also give us a call of reach out through the live chat feature.
You can usually get a technician on-site within 24 hours of your service request.
You can easily re-schedule your appointment by logging into your dashboard on https://quickgenie.support. You can also call us on +1-800-604-9921 (Toll Free) or use the live chat feature on our website.
On-call services can be scheduled for the next day using our chat or phone support. If you are looking for faster resolution, you can reach out to us for online support through chat or by calling our toll-free number +1-800-604-9921
Our expert technicians are skilled in various backgrounds. We hire expert technicians and college students who are looking to make extra money. Our team is put through a series of comprehensive tests to ensure that they qualified to handle the assigned tasks.
We run a thorough background check and verify previous work history to ensure your safety and peace of mind.
Please refer to our pricing plans by following this link https://quickgenie.support/plans
We charge a fixed fee for each service. Based on the requirements and the extent of the problem, additional charges may be levied on certain services. You will be provided with an exact quote upon booking your appointment.
The first time you opt for your services, you will be asked to provide credit card information. You will be asked to sign an acknowledgement form upon completion of service that states that the problem has been resolved. In case the service requires additional visits, please don’t sign the form and you won’t be charged for your service until the task is complete. At QuickGenie, our priority is customer satisfaction.
Yes, Tipping is allowed.
You can read our FAQ, Cancellation policy, Terms of Service, Returns and Refunds and Privacy policy for more details

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