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Privacy Policy

QuickGenie, is a brand name of House of London LLC. ("QuickGenie", "our", "we", us) offers a Privacy Policy dedicated to safeguarding our users information from misuse. Our Privacy Policy is in effect during the period for which it is posted. New Privacy Policies will apply to subsequent uses of QuickGenie's services, with proper notification sent to users of QuickGenie. 

Use of QuickGenie by creating an account is consent to this Privacy Policy. Our data is stored on servers in the United States and your agreement to this Privacy Policy is an understanding that your information may transfer to the US. 

Privacy Matters

C/o QuickGenie
House of London LLC
234 Avant Garde Cr
Kenner, LA, 70065, USA 

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://quickgenie.support.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies: 

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site. 

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.  We refer to this information as “Order Information.” 

The users can pay for our products/services on the website or the phone app. Please note that we do not store credit card numbers or other sensitive payment information. We never ask users for their Social Security number or other critically sensitive information.

We use Google Analytics or other related tools for collecting analytical visitor data and demographics to improve user experience.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). 

Additionally, we use this Order Information to:

-Communicate with you;

-Screen our orders for potential risk or fraud; and

-When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We may also send promotional offer emails to the users and the users can opt to receive emails from us by clicking the Unsubscribe link or by following the instructions from each email we send or my sending us an email at privacy@quickgenie.support

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We may also ask users for their location through our website or phone app, this is to provide a location specific better services to the users. 

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here:  https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 

BEHAVIOURAL ADVERTISING 

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

-FACEBOOK - https://www.facebook.com/settings/?tab=ads

-GOOGLE - https://www.google.com/settings/ads/anonymous

-BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads 

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

 YOUR RIGHTS 

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

 Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

MINORS

The Site is not intended for individuals under the age of 18.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@quickgenie.support or by mail using the details provided below:

Postal address : 234 Avant Garde Cr, Kenner, LA, 70065, United States 
Email : privacy@quickgenie.support 
Phone : +1-800-604-9921

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